Please note our policy to cancel applies to individuals in all public and private events.
If you notify the studio more than 48 hours from your reservation date*, a full refund will be issued upon request.**
If you notify the studio 48 hours or less from your reservation date a studio credit will be issued for your use towards a future class.**
If you notify the studio 2 hours or less from the class start time, no refund or credit will be issued.
Private Event Hosts follow the cancellation policy terms outlined in the Private Event Agreement signed by host.
Bad Weather: Class will cancel if a weather emergency is declared or we determine the roads to be too unsafe to travel on,
otherwise our cancellation policy is as stated above. In the rare case of a class cancelling due to poor weather conditions,
studio credit will be issued to all registered guests. Emails will be sent notifying registered students of cancellations.
Please also see our Facebook page for updates in a case of questionable weather.
Late Arrivals: If you arrive 15 minutes or more late you may not be allowed to paint and lose the registration fee.
Please arrive no later than 10 minutes before the scheduled class time and we will have a blast!
*Reservation dates for classes that are paid for as sessions must be cancelled 48 hours prior to first class to receive a full refund.
**This does not apply to Certifications and Skill Builders. See below for details.
***All Certifications & Skill Builders have a 50% deposit that is nonrefundable 4 weeks prior to Certification start date. All Certifications purchased at a discount have a 50% nonrefundable deposit due at time of sign up. Certification deposits may be transferred(one time)to future classes and Certifications. All cancellations or no shows within two weeks of class starting date are forfeited.